BlackCountryNews.com and BlackCountryNews.co.uk ("the Website") or ("BCN") is owned and operated by BlackCountryNews.
This policy, together with our Terms and Conditions, explain how BCN may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.
The General Data Protection Regulation (GDPR)
What types of data we collect
Personal Information: It includes your name, address information, email address and URL, telephone number, account username and password, credit/debit card numbers and associated billing addresses (if intended to make a purchase) and expiration dates, account numbers, as well as other, similar information.
In case you use our support forums, we may additionally process data generated automatically your activity in the forum: date of last activity, subscribed threads, favorite posts, achievements in the forum, private messages and posts.
If you contact our technical support, we may process other data required to help you with any queries or support matters, such as login and password to website staff, FTP access, data collected in crash logs that are gathered by your CMS or the technical parameters of the server you use.
Such information is only collected from you only if you voluntarily submit it to us.
In case you do not agree to provide us with the above-mentioned data, you will not be able to download our products and/or get effective support from BlackCountryNews.
Non-Personal Information: We gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
What purposes your data are used for
With the data stored on our site, we identify you as our customer/subscriber/patron and deliver products/notices and other marketing materials. As a visitor, you aren’t allowed to purchase any product or subscribe to newsletter or make a comment anonymously. So, these data are the only means to identify you and allow you to make these actions on our site.
How long BlackCountryNews retains your information
When you register for a BlackCountryNews account, we process and keep your personal data we have about you for as long as you don’t delete the account/unsubscribe yourself (subject to laws and regulations).
What we don’t do with your personal data
We do not and will never share, disclose, sell, rent, or otherwise provide your personal data to other companies for the marketing of their own products or services.
Who has the access to your data
We don’t share your information like email, name, etc with third-parties (subject to laws and regulations). Only our administrators have access to your data. No third party can access to your data from us. However, you can review and delete your data whenever you want. (There is a charge for obtaining this of £10)
What rights you have over your data
Upon having an account on BlackCountryNews site, or leaving comments, you can request to have an exported file of the personal data we have about you. You can also request us to erase your data, excluding the data we are obliged to retain for administrative, security or legal purposes.
Third party links on our site
With regard to any third party links of products and services on our website, we have no responsibility or liability for the content and activities of these linked sites.Third party sites have their own privacy policies.
What policy we have for children
We recognise we have a special obligation to protect personal data obtained from children. We do not and will not knowingly collect personal data from any child under 16 without consent from their parent or guardian. If you are a parent or guardian and are concerned about the transfer of personal data about your child, please contact us.
What data breach procedures we have in place
If in any case a breach of data such as loss, alteration, unauthorised disclosure or access, personal data transmission, storage or otherwise processed happens, we will notify you immediately after we become aware of.
How you can review, update, get a copy or delete your data
You are free to review and update your information at any time directly through our site. To change your information please login to our site and click "My Account" link. If you want to delete or get a copy of your data on our site, send a mail to submit [AT] blackcountrynews [DOT] com. We will do that with immediate effect.
Information we collect about you
We collect information about you when you:
visit the Website, and other sites accessible from the Website.
register with and buy products or services on the Website.
take part in promotions, competitions, customer surveys and questionnaires.
contact us eg in writing, call customer services.
We may supplement the information we collect about you with information we receive from other sources eg public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.
Using your information
Collecting your personal information helps BCN to better understand what you need from us. We use your information to:
manage and improve the Website.
personalise our services to you.
administer and operate your account.
process your orders and allocate Card points to your account.
tell you about important changes to the Website and our services.
understand your browsing, shopping and content behaviour to develop and improve our products and services.
manage promotions, competitions, customer surveys and questionnaires.
check and verify your identity, and prevent or detect crime. In performing checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected.
We may share your personal information across the BCN so they can provide you with relevant products and services.
Your personal information is safe with us and will never be released to companies outside the BCN for their marketing purposes.
We may use and share anonymous information outside the BCN. However, we would like to reassure you that this never includes your personal information.
Security of Your Information
Correcting/Updating Personal Information
- You are free to update your information at any time directly through our Site. At your request, BlackCountrynews will change your information; we may request evidence of your identity before doing so. In as much as your information will never be used without your explicit consent, we are not able to update the email address to which you subscribe to BlackCountryNews communications on your behalf. Should you wish to update the email address at which you receive communications from us, please see the next section below.
- To change your information, or request that your information be changed, please send email to us at submit [AT] blackcountrynews [DOT] com
We access the information recorded through the use of your Card to help us improve our service to you and to make our communications more relevant.
Marketing and research
If you agree, we may contact you:
with offers and information about BCN products or services
with offers and information about partners' products or services
for customer research eg to help improve our services
Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.
When you register online you can access a "Control Panel" page that allows you to tailor our commercial communications to your preferences.
To change your contact preferences simply click "Control Panel" in the top frame and click "My Profile". If you do not want to receive commercial communications from us, select your choices by using the boxes available on that page.
We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the "Control Panel" or "Contact Us" page.
In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are working on other privacy and cookie-related improvements to the Website.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.
Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Cookies used on the Website
A list of all the cookies used on the Website by category is set out below.
Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.
These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.
These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.
These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.
Targeting or advertising cookies
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Behavioural advertising and online privacy
A guide to behavioural advertising and online privacy has been produced by the Internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB's self-regulatory scheme to allow you greater control of the advertising you see.
Using browser settings to manage cookies
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.
Disclosing your information
We will never disclose your information to anyone outside of BCN except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.
Whenever we transfer personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.
The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.
Accessing your information
To obtain a copy of the information we hold about you, write to: Data Protection Department, Corporate & Legal Affairs, BlackCountryNews, using the contact form (we will send you an invoice requesting - enclosing a cheque or postal order for £10 payable to "Black Country News"). Please confirm your User ID and Details and any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.
Changes to our policy
We reserve the right to change the policy at any time.
If you have any queries, please Contact Us using the contact us form.
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